Grandmother & granddaughter accompanied home to Brooklyn, NY after holiday

Train travel is increasingly popular for travelers in areas of high-urban density.

Train travel is increasingly popular for travelers in areas of high-urban density.

This past Saturday, CONVOYER had the privilege of being part of a family’s journey and the beginning of a tradition that we hope lasts for years to come. Accompanied by a Convoyer, our client, Mary, and her 2½ year old granddaughter, Elizabeth, traveled via train from Lancaster, PA to Brooklyn, NY to reconnect Elizabeth with her parents after a special grandmother-granddaughter summer holiday.

Before engaging CONVOYER, Mary considered either driving Elizabeth back to Brooklyn, or asking her son to drive to Lancaster to pick her up. However, our client wanted to enjoy the travel experience with her granddaughter, and to not have to worry about battling summer traffic or feeling like she was burdening her son and daughter-in-law by asking them to make the drive from Brooklyn and back. Mary decided that a train ride with Elizabeth was how she wanted to spend the last few hours of her grandmother-granddaughter holiday, but Mary knew that traveling by train with a 2 ½ year old and her associated luggage (car seat, stroller, etc.) would be quite challenging.

Upon deciding to use CONVOYER’s services, CONVOYER received Mary’s request, worked with her to understand the goals of the trip, and supported her aspirations by pairing her and Elizabeth with a Convoyer who accompanied their travel.

“It was so reassuring to have a Convoyer to help me travel with my granddaughter...we had lots of baby gear with a stroller, car seat, snacks, and luggage and I was anxious to deliver her safely back to her Mom & Dad. The Convoyer was confident, capable, friendly and took charge helping us onto the train, finding seats, maneuvering our gear through Penn Station and helping us into an Uber to our destination in Brooklyn. I had the luxury of focusing on my granddaughter instead of the logistics of travel. I knew if we had a delay or problem that our Convoyer had the experience and knowledge to get us safely to our destination. His experience as a veteran was very reassuring and I was also very pleased to support a veteran. Thank you. I look forward to more Convoyer assisted travel.”

Mary, Convoyer client

The Convoyer who accompanied our clients is an undergraduate student at Columbia University and a former member of the US Army Special Forces. The Convoyer, like all our Convoyers, was screened and selected to be a part of the CONVOYER platform after careful vetting of their military service record, a background check, an interview, reference checks and review of our travel and hospitality modules.

“The client was friendly and polite. We immediately established a rapport that was due to similar interests in travelling and sharing our past experiences.”

At CONVOYER, a veteran-owned and operated company, we plan for the unexpected and decisively act no matter the situation. Our goal is for our clients to feel connected to family and friends. We enable our clients to create memories with the confidence and assistance they require; from carrying car seats and strollers to help make that tight connection while grandchildren are running in multiple directions, to picking up a grandparent in a distant city and accompanying them to a wedding. Give yourself and your family peace of mind when they travel. As veterans we know life often doesn’t go as planned, but with a Convoyer at your side, you’ve planned for the unexpected. We’re on duty so you don’t have to be. Be Accompanied. Travel with Confidence.

Disclaimer: names have been changed in order to protect our clients’ privacy.

How will traveling with a Convoyer revolutionize your travel experience?

Put your feet up, we will take care of the rest.

Put your feet up, we will take care of the rest.

Seamless travel is often the exception, not the rule, but it doesn’t have to be. Mission oriented, situationally aware and service tested, our providers (also known as “Convoyers”) deliver their clients a travel experience from days gone by with the discipline and precision you except of our nation’s finest. Envision being accompanied to the airport in a chauffeured car, your bags unloaded and carried to the check-in counter, then proceeding through security to a relaxing lounge while your departure details are confirmed. After enjoying breakfast and the morning paper, your Convoyer returns to explain that bad weather has interrupted your next flight. Your Convoyer has pre-arranged for your ticket to be re-booked, you proceed to the counter to confirm the changes and you depart for your new gate. You ultimately arrive at your destination, relaxed and on time. Phones, apps, 1-800 numbers and customer service counters can be a solution to travel delays and disruption, but we prefer our clients travel with highly capable individuals who anticipate challenges and act on their instincts. Don’t spend your time traveling at the ticket counter or on hold, spend it enjoying your journey and the adventure that awaits.

How can I book a Convoyer for my family's next trip?

CONVOYER is available through leading travel agencies, Continuing Care Retirement Communities (CCRCs) and global concierge services, as well as through our direct-to-consumer platform. If you are booking your next trip through a travel agency, refer your travel agent to CONVOYER and we will seamlessly integrate our services with your itinerary to provide your family with the confidence, experience and discretion they deserve. If you have not yet booked your travel, CONVOYER will gladly introduce you to our partner travel agencies who look forward to creating an unforgettable itinerary for you, your family and your Convoyer. If a loved one resides at a CCRC, engage their travel department to contact CONVOYER or engage CONVOYER directly. We will help you plan a travel itinerary for your family member so they can depart and return to their residence with ease and comfort.

There’s no better time to reclaim your independence than with a Veteran on the 4th of July

The 4th of July, our nation’s Independence Day, is one of the most celebrated American holidays of the year. At CONVOYER it’s an especially beloved holiday as it celebrates our nation’s early heroes and the gift they gave us, The Declaration of Independence. 

First, a brief history of the holiday. On July 2nd 1776, the Continental Congress voted in favor of the resolution for independence in a near-unanimous vote. On that day, John Adams wrote to his wife Abigail that July 2nd “will be celebrated, by succeeding Generations, as the great anniversary Festival” and that the celebration should include “Pomp and Parade…Games, Sports, Guns, Bells, Bonfires and Illuminations from one End of this Continent to the other.” On July 4th, the Continental Congress formally adopted the Declaration of Independence. John Adams can rest assured that Pomp and Parade, Games, Sports, Bonfires and Illuminations continue to this day. Our goal at CONVOYER is to ensure you’re present for all of it.

At CONVOYER, we continually strive to deliver exceptional travel mobility services and accompanied travel to discerning clientele who want to keep experiencing all of life’s special moments. Holidays can be stressful travel occasions with busy airports, train stations and highways. Engage CONVOYER as you begin to plan your holiday to ensure you and your family are at every BBQ, parade, and firework show without concern for logistics or capability. Our Convoyers, screened veterans of the highest caliber, are the ideal companion for your next Independence Day occasion.


What is CONVOYER, and what can it do for you and your family?

Making memories…

Making memories…

In short, we provide accompanied travel and mobility services to our clientele by experienced military professionals. CONVOYER enables families to create memories with peace of mind by accompanying their loved ones as they travel. As older generations live longer and more active lives, they want to continue attending important life events: graduations, weddings, birthday parties, reunions and family gatherings. Without supportive family available to accompany a grandparent, a mother with young children, or simply an older couple looking for additional support, traveling can be a daunting task.

CONVOYER is the solution. Have your mom attend her grandson’s 5th birthday party without worrying how she’ll get from Florida to New York City on 4th of July weekend. Have your wife meet you with the kids in Europe at the end of your business trip, knowing the hassles and uncertainty of international travel and mountains of luggage will be handled. Ensure dad makes it to his annual golf tournament with his college friends, while alleviating mom’s concern that he shouldn’t travel alone. CONVOYER gives you peace of mind and your family the confidence they deserve by matching you with carefully selected veterans whose unique experience will become your family’s greatest travel asset.